How can we help?
Find answers about your orders, our blankets, and everything in between
Popular Topics
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Shipping & Delivery
Delivery timelines, tracking your order, shipping costs, and the regions we ship to.
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Returns & Exchanges
Start a return, swap for a different size or colour, and how refunds are processed.
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Blanket Care
How to wash, dry, and store your muslin and fleece blankets so they stay soft wash after wash.
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Orders & Payment
Change or cancel an order, payment methods we accept, and checking your order status.
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Materials & Sizing
Fabric details, blanket dimensions, and choosing the right size for your bed or sofa.
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Get in Touch
Can't find what you need? Reach our team and we'll get back to you quickly.
FAQs
How long does shipping take?
Orders are processed quickly and typically delivered within 5–9 business days, depending on your location. You’ll receive updates once your order is on the way.
Will I receive tracking updates?
Yes, once your order is shipped, you’ll receive a tracking number via email so you can follow your delivery in real time.
Are there any hidden fees?
No, there are no hidden charges. The price you see at checkout is exactly what you pay.
What payment methods do you accept?
We accept all major payment methods including credit/debit cards, online payments, and secure checkout options for a smooth experience.
What if I don’t like the blanket?
If you’re not satisfied, you can request a return within our return window. We want you to feel confident and happy with your purchase.
Why do customers choose this blanket?
Customers love it for its premium softness, cozy feel, and clean aesthetic. It’s designed to combine comfort with a modern lifestyle look.
Is the return process complicated?
Not at all. Our return process is simple and hassle-free. Just contact our support team and we’ll guide you through it.
Do I have to pay for returns?
Return costs may vary depending on your location and reason for return. Full details will be shared during the return request process.