Terms of service
Last updated: March 27, 2026
1. Overview
These Terms of Use and Conditions of Sale ("Terms") govern your access to and use of thecottonliving.com (the "Website"), operated by The Cotton Living ("we", "us", or "our"). By accessing, browsing, or placing an order through our Website, you agree to be bound by these Terms, including all policies referenced herein. If you do not agree, you may not use our Website or services.
We reserve the right to update or modify these Terms at any time. Continued use of the Website after any changes constitutes your acceptance of those updates.
2. Eligibility & Website Use
By using this Website, you confirm that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into a binding agreement. You agree to use the Website only for lawful purposes and in accordance with these Terms.
3. Privacy
Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our Website, you consent to the practices described in our Privacy Policy.
4. User Conduct
You agree not to misuse our Website or services. This includes, but is not limited to:
- Engaging in unlawful or fraudulent activity
- Uploading malicious code or attempting to hack the Website
- Violating intellectual property rights
- Providing false or misleading information
- Interfering with Website security or functionality
We reserve the right to suspend or terminate access if these Terms are violated.
5. Products & Personal Use
All products sold on our Website are intended for personal, non-commercial use only. You agree not to resell, distribute, or exploit our products without prior written permission. We reserve the right to limit or cancel orders that appear to be placed by resellers or distributors.
6. Product Information & Accuracy
We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, errors may occur. We reserve the right to correct any inaccuracies, update information, or cancel orders at any time without prior notice.
7. Pricing & Modifications
All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We may modify or discontinue any product or service at any time without liability.
8. Payments
By placing an order, you agree that:
- You are authorized to use the selected payment method
- All billing information provided is accurate
- You will cover any applicable transaction fees
Payments are securely processed through trusted third-party providers integrated with our platform.
9. Order Acceptance
Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing or availability. If your order is canceled, a full refund will be issued.
10. Shipping
We ship domestically and internationally. Shipping times and conditions vary based on location and external factors. Please refer to our Shipping Policy for full details.
You are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect addresses.
11. Delivery Confirmation
Once a package is marked as delivered by the carrier, it is considered successfully delivered. Delivery confirmation serves as proof of fulfillment.
12. Returns, Refunds & Guarantee
We offer a 30-day return policy and a 100-night product guarantee, subject to the terms outlined in our Refund Policy. Certain items and fees (such as shipping or promotional items) may be non-refundable.
13. Social Media
Our social media platforms are hosted by third-party services. We are not responsible for user-generated content posted on these platforms. Opinions expressed by users do not reflect our views.
14. Disclaimer of Warranties
All products and services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. We do not guarantee that our Website or services will be uninterrupted, error-free, or secure.
15. Limitation of Liability
To the fullest extent permitted by law, The Cotton Living shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products. Our total liability shall not exceed the amount paid by you for the product.
16. Dispute Resolution
Any disputes arising from these Terms or your use of our Website shall be resolved through binding arbitration on an individual basis, except where prohibited by law. By agreeing to these Terms, you waive your right to participate in class action lawsuits.
17. Indemnification
You agree to indemnify and hold harmless The Cotton Living and its affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Website.
18. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
19. User Submissions
Any content you submit (reviews, feedback, suggestions) may be used by us for marketing or business purposes without compensation. You confirm that your submissions do not violate any third-party rights.
20. Intellectual Property
All content on this Website, including text, images, logos, and designs, is the property of The Cotton Living and is protected by intellectual property laws. You may not use or reproduce any content without permission.
21. Electronic Communications
By using our Website, you consent to receive communications from us electronically, including emails and notifications related to your orders or account.
22. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.
23. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force.
24. Termination
We reserve the right to terminate or suspend access to our Website or services at any time, without notice, for violations of these Terms.
25. Entire Agreement
These Terms, along with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and The Cotton Living.
26. Contact Information
If you have any questions about these Terms, please contact us:
The Cotton Living
📧 hello@thecottonliving.com